Reference
Common Issues and Fixes
Quick fixes for the issues SECND sellers hit most often.
Last updated 2026-05-24
TL;DR
The fixes below solve the majority of issues new sellers hit. Each one says what to check first and what to do. If your issue isn't covered, ask the AI assistant inside SECND or email support.
Quick fixes
Related guides
Quick Start: Your First 15 Minutes
Sign up, work through the Get Set Up checklist, connect a marketplace, import, cross-list, automate.
Connect Etsy to SECND
Connect your Etsy shop and configure shipping profiles and return policies.
Connect Lightspeed Retail (X-Series)
Connect Lightspeed X-Series so your in-store sales sync to SECND.
Connect Square POS
Connect Square POS to keep online and in-store inventory in sync.
Have a question that isn't answered here? Contact the SECND team.